Mission

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To provide technology training and support for all people in our community.

Vision

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All people in our community have the knowledge, skills, and confidence required to use technology.

Values

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As a part of the Kansas City Public Library, we are here to serve you! You can especially expect our team to always be...

  • Community need focused

  • Equity driven

  • Reliable and follows-through

  • Communicative and clear

  • Collaborative

  • Responsive 

  • Adaptive 

  • Inclusive

Tech Access Origin Story

Tech Access is a special initiative within the Kansas City Public Library's Strategic Initiatives Department. We began in 2016 as a special grant-funded project to enhance the Library's digital inclusion services to the community. In the beginning, we realized library staff could not always provide in-depth digital literacy training and support services to patrons directly so we turned to the diverse array of expertise of community volunteers. This is how the Tech Coach Volunteer program was born!

As our volunteer team grew, we identified gaps in our ability to maximize the success and community impact of Tech Access. Through the generosity of several charitable foundations and state government grants, we have been able to expand our collection of resources. 

Tech Access is now a collection of resources designed by The Kansas City Public Library to serve adults patrons in pursuit of digital literacy and workforce skills:

  • Tech Coach Volunteers

  • Mobile Computer Lab

  • Learning Pathways (assessments, curriculum and certifications)

  • Community Partnerships

Since digital inclusion remains a top priority for the Library, Tech Access is now established as a permanent subdivision of the library's Strategic Initiatives Department, although, programming support is still made possible by charitable giving and grants.